The AMR technician with Mission Valley Power keeps a close eye on the AMR data management, watching for low signal quality, lost meters, and for and abnormalities on the AMR system.
Mission Valley Power has fully deployed all residential meters, with just over 20,000 AMR meters active our system.
Automatic Meter Reading allows MVP to receive reads from your meter nightly saving MVP time and travel expenses.
Billing
Mission Valley Power reads meters once a month for the entire service area. Most questions concerning your bill can be answered by contacting the Customer Service Department. Should they be unable to answer your questions or concerns, then the Billing Department can give you further assistance.
In an effort to become more efficient, we have made every effort to combine bills when customers have more than one account to cut down on printing and mailing costs. During FY04, we mailed about 190,000 bills at a cost of about $120,000.00, which includes printing, envelopes, postage and labor. (if you have more than one account, and are interested in having your bills combined into one statement, please contact our billing department at 883-7912, or 675-7900, ext 7912.)
Member