Close the Loop (CtL) is an Australian owned resource recovery and recycling company. We have established a global reputation for providing creative end of life product management services.

Specializing in post-consumer recycling (PCR), CtL provides its services to leading global manufacturers of consumer and business to business products.

CtL is founded on a ‘Zero Waste to Landfill’ promise. End of life products are returned to the original manufacturer for re-use where possible. If not, we use a range of patented processes to recover all the materials from those products. These materials may be reused in the manufacture of the products, or turned into a range of new innovative products.

More than just a recycling company, we are a materials recovery company, giving new life to valuable resources. We offer advice to manufacturers in their design of new products withend of life disposal in mind – to improve reusability, to simplify recycling, and to maximize the value of recovered materials.

CtL was established in Australia in 2001 and set up collection and processing facilities in the US in 2007. It now employs over 200 people in these two countries.

Our Commitment

The following principles are at the core of our corporate philosophy and are known, owned, and energized by all…

• We will treat all customers with integrity and respect.
• We will treat fellow employees, shareholders, and suppliers with the same respect.
• Our aim is to ‘wow’ our customers – with a level of service which is beyond their expectations.
• Our employees are encouraged to continuously identify ways to enhance our customer service.
• Each employee is encouraged to identify ways in which their own work can be made easier.
• To create pride in our workplace, employees are actively encouraged to contribute to the improvement of the workplace.
• It is the responsibility of our team to create a safe, secure and accident-free environment for all.
• House-keeping and cleaning is the responsibility of every employee in the team.
• Every employee will be an ambassador of Close the Loop both within our workplace and without.

• Our twenty-first century business is different. Take the time to absorb our energy, our spirit, and our culture.

Rob Parry-Jones, Chief Executive Officer Close the Loop

Corporate Social Responsibility

Close the Loop (CtL), as a member of the international business community, recognizes that its business activities have an impact on the quality of people’s lives, not only today but in the future.  Our license to operate is granted by all members of the communities within which we operate.  By acknowledging this, we can live up to the expectations of all our stakeholders and future generations. The company is dedicated to enhancing the environmental outcomes or reducing the environmental impacts of its customers in ways that are commercially sustainable on a long term basis. We are committed to ensuring that our business is conducted in all respects according to rigorous ethical, professional, and legal standards. Our objective is to reduce our impact on the environment including factors contributing to climate change, through a commitment to continual improvement and to comply with environmental legislation and regulations. To view the full Corporate Social Responsibility (CRS) Policy or any of our other policies, click on the links below.

• Quality Policy Statement
• Corporate Social Responsibility Policy
• OH&S Policy
• Global Environment Policy
• Zero Waste Commitment

Services

Design for Environment

Design for Environment is a unique service offered by Close the Loop to manufacturers.  Good product design, with end of life in mind, has the potential to impact all other elements of the supply chain in a positive way while maximizing the value of the raw materials in a product. This encourages the development of the collection and processing infrastructure to return those raw materials back into the product cycle. It’s fair to say that most products in the market today are not designed with end of life in mind. Because of this, we have a planet full of consumer (and other) products that cost society money to recycle. If a product is designed for reuse or recycling, the value of the raw materials recovered will more than likely exceed the cost of recycling. We can assist in simplifying the degree of complexity of products to help reduce the cost of resource recovery. Close the Loop can help your organization analyze, review, and capture core information on compatibility of plastic types, complexity of products and the ease with which resources can be recovered. Some design features or elements that help make resource recovery an attractive proposition for the Original Equipment Manufacturer (OEM) include:

• Fewer raw materials.
• Ease of parts recovery.
• Ease of materials separation.
• Use of highly recyclable metals and plastics.
• Minimal contaminants like glues and labels.
• Clever fixings and fasteners that are made from the same materials as the main housings.

Custom Programs for OEMs

Close the Loop has over 11 years of knowledge, experience, and historical data on running a collection and recycling program for leading manufacturers of imaging consumables and other products. Extended Producer Responsibility (EPR) and Product Stewardship (PS) requirements make manufacturers responsible for the products they make, right through to their ‘end of life.’ We will work closely with you to tailor your collection program to meet your needs and reduce the volume of electronic and consumer wastes being dumped to landfill. Close the Loop can help your organization achieve the following:

• Meet take-back requirements
• Collect your branded consumables globally from end users
• Capture data for you and your customer
• Recycle with zero waste to landfill
• Assist in achieving EPEAT Gold Standard criteria for print consumables
• Know that safe and secure destruction of your products will occur